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GTC_management_educational_projects_2022-04
GTC_letting_of_premises_2022-04
1. scope of application
The General Terms and Conditions govern the contractual relationship between the customer and the Vereinigte Domstifter zu
Merseburg and Naumburg and the Zeitz Collegiate Abbey for group tourism in Merseburg, Naumburg and Zeitz. The customer recognises the conditions when placing the order.
2. booking and conclusion of contract
The customer sends their enquiry in writing (letter, fax, e-mail, contact form) with their desired viewing date and the desired guided tour or project offer to the visitor service of the Vereinigte Domstifter or the Merseburg or Naumburg Cathedral. Booking enquiries for the Zeitz Abbey Library should be addressed to the visitor service of the Vereinigte Domstifter.
Besucherservice Merseburger Dom
Domplatz 7
06217 Merseburg
Tel: +49 (0) 3461/21 00 45
Fax: +49 (0) 3461/72 06 21
Email: fuehrung@merseburger-dom.de
www.merseburger-dom.de
Naumburg Cathedral Vistor Centre
Domplatz 16/17
06618 Naumburg
Tel: +49(0) 3445/23 01-133
Fax: +49(0) 3445/23 01-134
E-mail: fuehrung@naumburger-dom.de
www.naumburger-dom.de
Visitor Service Vereinigte Domstifter
Domplatz 19
06618 Naumburg
Tel: +49(0) 3445/23 01-133
Fax: +49(0) 3445/23 01-134
E-mail: stiftsbibliothekzeitz@vereinigtedomstifter.de
www.stiftsbibliothek-zeitz.de
The guided tour and/or project should be ordered in writing from the Visitor Service at least one week before the desired date. The customer will receive a written booking confirmation. The contract is concluded with this confirmation. The option to reserve a verbally requested viewing appointment, guided tour or project offer expires after seven days. After this period has expired, the Visitor Service reserves the right to re-allocate the appointment.
3. fees and invoicing
By confirming the booking, the customer recognises the applicable admission prices, tour surcharges and project costs. The audio guide is included in the admission price when purchasing a single ticket without a guided tour. Please note that there may be short waiting times when borrowing audio guides if demand is high. All admission prices, tour surcharges and project costs are VAT-exempt in accordance with § 4 No. 20a UstG. A detailed overview of prices can be found on the website of the Vereinigte Domstifter.
Pro Registered tour group (from 15 paying persons) a maximum of 1 tour guide and 1 bus driver receive free admission and
the opportunity to take part in the guided tour free of charge. The reduced group rate for admission prices is valid for groups of 15 people or more.
Pro registered group of children or pupils (up to 25 persons), a maximum of 1 teacher and 1 other accompanying person are exempt from the admission fees.
or project costs. All other accompanying persons pay the applicable project price or the school admission price. If material is used, these costs will be charged additionally.
The maximum group size for tour groups is 25 people, from the 26th person the group must be split. In exceptional cases, it is only possible to exceed this limit after consultation with the visitor service. The maximum group size for children's and school groups is 25 people. If the group comprises fewer than 10 participants, a fee will be charged for educational programmes.
A flat rate for 10 people is charged for all projects. Each group must be accompanied by at least one person (e.g. teacher) for the entire duration of the tour or project.
Payment (admission and tour fee or project costs) can be made in cash on site, by cashless payment or in exchange for
Invoices must be submitted. A voucher (declaration of assumption of costs by the tour operator) must be presented when the invoice is issued.
Invoices will be sent by the Vereinigte Domstifter by the beginning of the following month at the latest. When invoicing to the
For deliveries to non-European countries up to an invoice amount of 2,500.00 euros, an additional bank charge of 7.00 euros will be invoiced.
4. change in the number of participants and cancellation
Changes to the number of participants must be notified in writing up to three days before the confirmed date. In case of not announced
In the event of changes, there is no entitlement to a reduction or increase in the number of tour groups or to a refund of reserved tickets.
If the number of participants increases on the day of the tour, the actual number of visitors will be charged. If the number of participants is minimised, the Vereinigte Domstifter reserve the right to charge the tour or project fees (minus the material) for the originally registered number of participants. In this case, the registration confirmed by the visitor service is binding.
The registration confirmed by the visitor service is binding with regard to the appointment (date and time). The visit or
Management or project services can only be guaranteed at the confirmed time. In the event of a delay of more than 15 minutes, the customer's entitlement to the service shall lapse. The customer shall also pay 80 % of the agreed tour fee if the tour or project service is not provided.
The right to visit the institutions of the Vereinigte Domstifter remains unaffected. Access is granted in consideration of
The tour is granted subject to capacity utilisation of the premises and events taking place. After consultation on site, the tour of the delayed group can be shortened - with full payment obligation - or extended depending on the availability of staff - for an additional charge (15.00 euros per guide, per ½ hour or part thereof). The customer cannot make a claim to this goodwill arrangement
become.
Cancellation of the contract must be made in writing. Verbal cancellation is not possible. Cancellation free of charge
can be made up to five days before the confirmed date. From four days before the booked date, a Cancellation fee of 40 % of the project or management fee charged (less material costs) will be charged. If the cancellation of a project or a guided tour two days or less before the agreed date, 80 % of the agreed management fees or project fees will be charged. (less the cost of materials) will be invoiced.
If the group does not turn up at the agreed meeting point without any cancellation, the total amount of the admission and
Guiding fees or project fees (less material) will be charged.
5. safety regulations, group behaviour and liability
Smoking and the consumption of tobacco is prohibited on all sites of the Vereinigte Domstifter zu Merseburg und Naumburg and the Kollegiatstift Zeitz.
of drinks and food is not permitted. A permit of 2.00 euros must be purchased for photography in the indoor areas. Photos and videos may only be taken for private purposes. They may not be passed on to third parties or used for commercial purposes; this requires written authorisation and contractual regulation by the Vereinigte Domstifter. It is also strictly forbidden to touch the historic building fabric and works of art as well as the library and archive holdings.
Dogs are not permitted in any of the Vereinigte Domstifter sites. Exceptions to this rule are
Guide dogs for the blind, service dogs, e.g. police dogs and rescue dogs that have passed the test.
In all locations of the United Cathedral Foundations of Merseburg and Naumburg and the Collegiate Abbey of Zeitz, guided tours, the realisation of
Educational and mediation projects as well as explanatory accompaniments are reserved exclusively for personnel authorised by the Vereinigte Domstifter.
The Vereinigte Domstifter shall only be liable for breaches of duty within the scope of the statutory provisions in the event of its own wilful misconduct.
or grossly negligent behaviour.
6. final provisions
Amendments and supplements must be made in writing. The place of jurisdiction for both contracting parties is Naumburg.
Should one of the provisions of the Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
provisions shall not be affected. Insofar as provisions have not become part of the contract or are invalid, the content of this contract shall be governed by the statutory provisions.
Naumburg, 1 April 2022
To download (as PDF):
GTC_management_educational_projects_2022-04
For the provision of premises and space
1. scope of application
These terms and conditions apply to contracts for the temporary use of premises and areas of the Vereinigte Domstifter for the organisation of events such as conferences, seminars, lectures, meetings, receptions and similar.
The General Terms and Conditions govern the contractual relationship between the organiser and the Vereinigte Domstifter zu
Merseburg and Naumburg and the Collegiate Abbey of Zeitz (Vereinigte Domstifter) at the foundation locations of Merseburg, Naumburg and Zeitz. The organiser accepts the terms and conditions by placing the order.
The organiser has the right to engage other service providers (e.g. caterers, sound engineers, musicians) to secure the event.
obligate. The Vereinigte Domstifter must be informed in writing of the contact details of the contact persons (name and telephone number) at least 4 weeks before the start of the event.
2. booking enquiry and conclusion of contract
The organiser sends a non-binding booking enquiry in writing (contact form on the website of Vereinigte Domstifter | letter | fax | e-mail) with details of the organiser, event date, type of event, venue (premises, areas) etc. to: Vereinigte Domstifter, Domplatz 19, 06618 Naumburg | Fax: 03445/23 01-107 | E-Mail: info@vereinigtedomstifter.de).
The Vereinigte Domstifter will initially prepare a non-binding offer in writing. The contract shall only be deemed
concluded when the offer has been signed by the organiser and a written confirmation of reservation has subsequently been issued by Vereinigte Domstifter. The Vereinigte Domstifter reserve the right to set a deadline for the validity of the offer.
The reservation of event rooms and event areas constitutes a tenancy. A sub- and
Subletting is therefore not permitted without authorisation.
3. fees and invoicing
The utilisation fees are net prices plus the statutory VAT applicable at the time the contract is concluded. The optional services listed in the offer (e.g. additional equipment, tables, table linen) will be charged according to the actual The costs are calculated on the basis of expenditure or actual utilisation.
Packages offered per participant by Vereinigte Domstifter are calculated on the basis of the specified number of participants.
(even if fewer participants have attended and a correction of the participants has not been made in due time). It is not possible to charge for food and drinks not consumed.
Invoicing by Vereinigte Domstifter takes place after the event. Invoices are due for payment immediately upon receipt.
In the event of late payment, Vereinigte Domstifter is authorised to charge reminder fees.
4. changes to the number of participants, room requirements, cancellations and withdrawal
Any changes to the contents of the contract, including the complete cancellation of the contract, must be made in writing. A verbal
Cancellation is not possible. A reduction or complete cancellation of the booked rooms or areas can be booked up to 4 weeks before the confirmed date. free of charge.
From 4 weeks before the booked date, a Cancellation fee of 50 percent will be charged. If the cancellation is made 1 week or less before the agreed date, or if the agreed services are rendered without any cancellation, 90 percent of the agreed fee will be charged. fees will be charged.
The Vereinigte Domstifter have the right to withdraw from the fulfilment of the contract in the event of force majeure or other circumstances.
unforeseeable and uncontrollable circumstances make the fulfilment of the contract impossible or there is a justified assumption that the security or reputation of the Vereinigte Domstifter could be jeopardised by the rental. In this case, there is no claim for damages against the Vereinigte Domstifter.
5 Safety regulations, obligations and liability
The organiser is informed that he is located in an important monument of German art and history and must do everything possible to avoid damage. He undertakes to observe the provisions of the Monument Protection Act of the State of Saxony-Anhalt of 21 October 1991 (GVBl. LSA No. 33/1991) with particular attention.
For damage to property and personal injury resulting from use, as well as for loss of furnishings, technology and inventory
the organiser is liable. Any damage caused must be repaired immediately at the organiser's expense by expert restorers or specialist companies appointed by the Vereinigte Domstifter if it can be proven that the organiser caused the damage. The organiser shall also be jointly and severally liable for any damage caused by service providers commissioned by the organiser.
Appropriate insurance cover (liability and accident insurance) is assumed upon conclusion of the contract.
The organiser must take any necessary precautions to ensure that the event is carried out properly,
authorisations and ancillary services on their own responsibility and for their own account. This applies in particular to measures for fire protection and accident and emergency care as well as fees payable to third parties, in particular GEMA fees, social insurance for artists, entertainment tax, etc.
To protect the building, it is necessary for the organiser to comply with the fire regulations. Decoration material
must comply with fire regulations. The installation and attachment of objects requires the consent of the Vereinigte Domstifter. Doors and fire extinguishing equipment may not be blocked.
The use of the organiser's own electrical equipment requires the consent of Vereinigte Domstifter. Through the
malfunctions or damage caused by the use of these devices Damage to the technical systems of the United Cathedral foundations are at the expense of the organiser.
Smoking and open fires are strictly prohibited in the event rooms. Smoke development leads to the automatic
Alerting the emergency services. If the emergency services are called out due to non-compliance with this condition, the tenant shall bear the costs of the call-out. Smoking outdoors and setting up candles etc. (cathedral garden and cloister, cloister courtyard) is only permitted by arrangement and with the express permission of the Vereinigte Domstifter in areas allocated for this purpose.
The Vereinigte Domstifter shall only be liable for breaches of duty within the scope of the statutory provisions in the event of its own wilful misconduct.
or grossly negligent behaviour.
6. final provisions
Amendments and supplements must be made in writing. The place of jurisdiction for both contracting parties is Naumburg.
Should one of the provisions of the Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
provisions shall not be affected. Insofar as provisions have not become part of the contract or are invalid, the content of this contract shall be governed by the statutory provisions.
Naumburg, 1 April 2022
To download (as PDF):
GTC_letting_of_premises_2022-04
For the online shop
1) Establishment of the contract
The Vereinigte Domstifter zu Merseburg und Naumburg und des Kollegiatstifts Zeitz, Domplatz 19, 06618 Naumburg, agree with the buyer that the following general terms and conditions of payment and delivery are recognised as authoritative. The following terms and conditions apply exclusively to these and all subsequent transactions with the buyer. Our terms and conditions apply to an online order when the order form is sent, to an order by fax when the fax is sent, to a written order when the order form is sent.
The order is deemed to have been accepted when the letter or e-mail is sent. Unless otherwise agreed in writing, our offer is generally non-binding with regard to design, quantity, price, delivery time and delivery option. Supply contracts are concluded either by written order confirmation following the buyer's order or by our delivery. All supplementary agreements, including those concerning the completion of the order, require a separate written confirmation from Vereinigte
Cathedral foundations.
2) Information requirements
The customer is obliged to provide truthful information when registering. In the event of false information, the United
entitled to withdraw from the contract.
The customer must ensure that the e-mail address provided by him is accessible and not due to forwarding,
If the e-mail account is closed or overfilled, it is not possible to receive messages.
3) Sales prices
The prices are exclusive of shipping costs and inclusive of the currently applicable German VAT. As far as between
order and delivery are more than 4 months apart without the seller being in default, the seller is entitled to pass on an increase in the list price to the buyer after 4 months have elapsed. Such a price increase does not require the Buyer's consent. However, the prices stated in the order confirmation shall be decisive.
4. terms of payment in Germany
Payment of the invoice amount shall be made by PayPal, credit card or giro pay. Other payments, in particular payment by cheque
or cash payment cannot be processed and do not release the customer from the obligation to pay the price via one of the aforementioned payment methods.
An invoice can subsequently be requested in writing at shop@vereinigtedomstifter.de.
5th delivery
The delivery of products is carried out exclusively by independent transport companies after receipt of payment and within the
Federal Republic of Germany. Unless clearly stated otherwise in the product description, all products offered are ready for dispatch immediately (delivery time up to 6 working days after receipt of the order). A binding dispatch date can only result from the order confirmation or other individual communication. Compensation for late delivery is excluded,
provided there is no gross negligence. If offered products cannot be delivered because the delivery address provided by the customer is incorrect or incomplete, the customer shall bear all shipping costs.
PrintAtHome, a free ticket dispatch service via e-mail, is used for all online and event tickets.
6. cancellation
(1) There is no right of cancellation with regard to tickets in accordance with § 312 g Para. 2 No. 9 BGB if they are booked online or via the Infoline.
become.
(2) Paid admission tickets and event tickets and tickets for participation in public guided tours cannot be cancelled.
be cancelled. A refund can be made in exceptional cases if the ticket was booked in conjunction with a group tour that was cancelled in due time.
Group tours can be cancelled either by sending a letter to the Naumburg Cathedral Visitor Service at Domplatz 19 in 06618 Naumburg by fax +49 (0)3445/2301134 or by e-mail to fuehrung@naumburger-dom.de. No fee will be charged for cancellations received up to 5 working days (by post) before the date. In this case, the amount due for the cancelled service will be
invoice amount will be refunded in full. In the event of cancellation after the aforementioned deadline or if the group does not appear on the agreed date, the full invoice amount is due. Decisive for compliance with the deadline is the receipt of the cancellation by the Naumburg Cathedral Visitor Service; the customer must provide proof of this. Cancellation of individual services of the offer is not possible; if the number of participants is reduced, the agreed remuneration is due in full.
(3) Should adverse circumstances (e.g. pandemic) lead to special closures of Naumburg or Merseburg Cathedral and thus to the cancellation of the tickets purchased, the purchase price will be refunded in full.
(4) The statutory provisions shall apply to the remaining products.
7 Retention of title and security for claims
The delivery remains the property of the seller until full payment has been made. In the event of seizures or other interventions by third parties in
the delivery items, the Purchaser must notify the Seller immediately in writing. In the event of breach of contract by the Buyer, in particular in the event of default in payment, the Seller shall be entitled to take back the delivery items after setting a deadline and the Buyer shall be obliged to surrender them.
8. design and model modification
The Seller reserves the right to make design, model and colour changes, provided that these changes are only minor or the changes are customary in the trade or are objectively positive for the Customer. The changes must be reasonable for the customer, taking into account the interests of the seller.
9) Cancellation costs
If the Buyer cancels an order placed without justification, the Seller may, without prejudice to the possibility of claiming compensation, cancel the order.
If the customer claims higher actual damages, 10 % of the sales price for the costs incurred in processing the order and for loss of profit. The customer reserves the right to provide evidence of lower damages.
10) Liability
Vereinigte Domstifter is not liable for manufacturer's warranties and is not liable for defects caused by incorrect handling or external influences. The liability of Vereinigte Domstifter for consequential damages is excluded. For damages arising from product liability - personal injury and property damage - liability is limited to the extent that the Vereinigte Domstifter assign claims against the manufacturer or upstream dealers in the trade chain to the injured party.
11) Data protection
The name and address of the buyer as well as all data required for the business transaction are stored in accordance with the
data protection regulations are recorded, stored and processed. The seller guarantees that customer data will not be passed on to unauthorised third parties. In order to guarantee maximum security for the transmission of all personal data, Vereinigte Domstifter uses Secure Socket Layer (SSL) transmission, in which all data is encrypted and protected from access by third parties. As soon as you are asked to enter personal information, SSL encryption is automatically activated.
12) Agreement on jurisdiction
The place of jurisdiction is Naumburg insofar as it is a mutual commercial transaction. For all legal relationships between
Seller and Buyer shall be governed by the law of the Federal Republic of Germany to the exclusion of the Vienna Convention on Contracts for the International Sale of Goods 1980 (CISG), even if the Buyer has its place of residence or registered office abroad.
13) Final provisions
Should one of these provisions be invalid, this shall not affect the validity of the remaining provisions. The invalid clause shall be replaced by a provision that comes as close as possible to it in economic terms.
Naumburg, 1 April 2022
To download (as PDF):
Contact
Vereinigte Domstifter zu Merseburg und Naumburg und des Kollegiatstifts Zeitz
Domplatz 19
06618 Naumburg
Tel.: +49 (0) 3445 – 2301-0
Fax: +49 (0) 3445 – 2301-110
Email: verwaltung@vereinigtedomstifter.de
Besucherservice Merseburger Dom
Merseburg Cathedral
Domplatz 7
06217 Merseburg
Tel.: +49 (0) 3461 – 21 00 45
Fax: +49 (0) 3461 – 72 06 21
Email: fuehrung@merseburger-dom.de